- Yes, except socks, discounted items, caps, and innerwear.
- Currently, we do not accept any exchanges through our website.
- Customers can only exchange size by visiting any of Skechers exclusive store along with invoice and product in unused condition in the original packaging within 10days from product delivery.
- Product cannot be exchanged against any other product across our website or the store.
- Store can only help with exchange for same article, same colour, with different size (subject to availability of the same)
- If for any reason you are not satisfied with the product, you can return your items with original tags and packaging within 10 days of order being delivered.
- We only accept products for return if they are purchased from Skechers.in. For products that are purchased outside India you will need to return them to the country they are brought from.
- A security seal is attached to the Skechers product (applicable only in case of footwear) which shall not be tampered in case you wish to return/ replace/ exchange the said Skechers product.
- The return or exchange will not be accepted in case the security seal is broken or tampered.
- Currently, it is applicable only on Footwear
- If for any reason you are not satisfied, you can return your items, except all sale items, socks, and innerwear items, with original tags and packaging within 10 days of order being delivered.
- Only orders purchased onSkechers.incan be returned via this process. Follow simple steps for creating a return.
- Login on your Skechers.in account
- Go to order history & click on the product you wish to return.
- Click on “return product”.
- Note: - In full payment mode like credit card, debit card, UPI or net banking, refund will be processed in same payment mode.
- Any partial payment i.e., combination of any payment mode along with vouchers will be fully refunded in form of Skechers voucher payment mode only.
- Once we receive the item(s) and have inspected the same, we will process the refund within 5-7 working days. The amount paid at the time of purchase will be processed in accordance with the refund policy. (link)
- Refund credit into the account is completely dependent on the banking process and operational hours.
- All purchases made at Skechers.in have 10 days return policy from date of delivery.
- For orders to be eligible for returns, please ensure, all price tags and tag loops are still intact, and product is in its original packaging with box.
- A white polypropylene plastic which will come with Skechers Logo on one side and a text containing “No Return if Seal broken” on the other side.
- Pull Tab or Lace loop
