Skechers Will Pay $40 Million to Settle FTC Charges That It Deceived Consumers with Ads for "Toning Shoes" (2024)

The Federal Trade Commission announced that Skechers USA, Inc. has agreed to pay $40 million to settle charges that the company deceived consumers by making unfounded claims that Shape-ups would help people lose weight, and strengthen and tone their buttocks, legs and abdominal muscles.

Besides Shape-ups, Skechers also made deceptive claims about its Resistance Runner, Toners, and Tone-ups shoes, the FTC alleged. Consumers who bought these “toning” shoes will be eligible for refunds either directly from the FTC or through a court-approved class action lawsuit, and can submit a claim here. The settlement with the FTC is part of a broader agreement, also being announced today resolving a multi-state investigation, which was led by the Tennessee and Ohio Attorneys General Offices and included attorneys general from 42 other states and the District of Columbia.

“Skechers’ unfounded claims went beyond stronger and more toned muscles. The company even made claims about weight loss and cardiovascular health,” said David Vladeck, Director of the FTC’s Bureau of Consumer Protection. “The FTC’s message, for Skechers and other national advertisers, is to shape up your substantiation or tone down your claims.”

The settlement with the Manhattan Beach, California-based Skechers is part of the FTC’s ongoing effort to stop overhyped advertising claims, and follows a similar settlement with Reebok International Ltd. last year. The Skechers advertisem*nts challenged by the FTC include:

  • A Shape-ups ad telling consumers to “Shape Up While You Walk,” and “Get in Shape without Setting Foot in a Gym,” and claiming that the shoes are designed to promote weight loss and tone muscles. The FTC alleges that Skechers made unsupported claims that Shape-ups would provide more weight loss, and more muscle toning and strengthening than regular fitness shoes.
  • Shape-ups ads with an endorsem*nt from a chiropractor named Dr. Steven Gautreau, who recommended the product based on the results of an “independent” clinical study he conducted that tested the shoes’ benefits compared to those provided by regular fitness shoes. The FTC alleges that this study did not produce the results claimed in the ad, that Skechers failed to disclose that Dr. Gautreau is married to a Skechers marketing executive, and that Skechers paid Dr. Gautreau to conduct the study.
  • Shape-ups ads featuring celebrities including Kim Kardashian and Brooke Burke. Airing during the 2011 Super Bowl, the Kardashian ad showed her dumping her personal trainer for a pair of Shape-ups. The Burke ad told consumers that the newest way to burn calories and tone and strengthen muscles was to tie their Shape-ups shoe laces.
  • An ad that claims consumers who wear Resistance Runner shoes will increase “muscle activation” by up to 85 percent for posture-related muscles, 71 percent for one of the muscles in the buttocks, and 68 percent for calf muscles, compared to wearing regular running shoes. The FTC alleges that in citing the study that claimed to back this up, Skechers cherry-picked results and failed to substantiate its ad claims.

Skechers Will Pay $40 Million to Settle FTC Charges That It Deceived Consumers with Ads for "Toning Shoes" (2)
Television personality Brooke Burke appeared in
a Shape-ups commercial touting the shoes' beneficial
effects on fitness and appearance.


Skechers was the market leader in the toning footwear category. Industry shoe sales peaked in 2010, with sales close to $1 billion. Shape-up fitness shoes, which Skechers introduced in April 2009, cost consumers about $100 a pair. Resistance Runner, Toners, and Tone-ups became available in mid-2010, and retailed for $60 to $100 a pair.

The FTC complaint charges that Skechers violated federal law by making deceptive advertising claims, including falsely representing that clinical studies backed up the claims.

Under the FTC’s settlement, Skechers is barred from making any of the following claims for its toning shoes unless they are true and backed by scientific evidence:

  • claims about strengthening;
  • claims about weight loss; and
  • claims about any other health or fitness-related benefits from toning shoes, including claims regarding caloric expenditure, calorie burn, blood circulation, aerobic conditioning, muscle tone, and muscle activation.

The settlement also bars Skechers from misrepresenting any tests, studies, or research results regarding toning shoes.

[The FTC Skechers settlement page] gives consumers the basic facts about the Skechers settlement and directs them to file for a refund if they are eligible.

Consumers should carefully evaluate advertising claims for work-out gear and exercise equipment. For more information see: How's that Work-out Working Out? Tips on Buying Fitness Gear.

Skechers Will Pay $40 Million to Settle FTC Charges That It Deceived Consumers with Ads for "Toning Shoes" (3)
Some of the product claims used in print and web advertising.


The Commission vote authorizing the staff to file the complaint and proposed settlement was 4-0-1. Commissioner Maureen K. Ohlhausen was recorded as not participating. The complaint and proposed settlement were filed in the U.S. District Court for the Northern District of Ohio Eastern Division on May 16, 2012.

SOCIAL CHATS: FTC staff will answer the public's questions about the settlement online May 16, 2012 from 2:00 p.m. to 2:30 p.m. ET. Follow the @FTC on Twitter and ask questions using the hashtag #FTCbcp. Questions can also be posted to the FTC's Facebook page.

Skechers Will Pay $40 Million to Settle FTC Charges That It Deceived Consumers with Ads for "Toning Shoes" (4)
David Vladeck, Director, FTC Bureau of Consumer Protection, announces that Skechers will pay $40 million in consumer refunds to settle FTC charges of deceptive advertising of Shape-ups and other toning shoes at the Federal Trade Commission May 16, 2012.
Skechers Will Pay $40 Million to Settle FTC Charges That It Deceived Consumers with Ads for "Toning Shoes" (5)
(Left to Right): Jon Steiger, Director, East Central Region, Larissa Bungo, Assistant Director, East Central Region, and David Vladeck, Director, BCP, answer press questions following the FTC's announcement that Skechers will pay $40 million in consumer refunds at the Federal Trade Commission May 16, 2012.

NOTE: The Commission files a complaint when it has “reason to believe” that the law has been or is being violated and it appears to the Commission that a proceeding is in the public interest. The complaint is not a finding or ruling that the defendant has actually violated the law. The consent decree is for settlement purposes only and does not constitute an admission by the defendant that the law has been violated. Consent decrees have the force of law when approved and signed by the District Court judge.

The Federal Trade Commission works for consumers to prevent fraudulent, deceptive, and unfair business practices and to provide information to help spot, stop, and avoid them. To file a complaint in English or Spanish, visit the FTC’s online Complaint Assistant or call 1-877-FTC-HELP (1-877-382-4357). The FTC enters complaints into Consumer Sentinel, a secure, online database available to more than 2,000 civil and criminal law enforcement agencies in the U.S. and abroad. The FTC’s website provides free information on a variety of consumer topics. Like the FTC on Facebook, follow us on Twitter, and subscribe to press releases for the latest FTC news and resources.

(FTC File No. 1023069)
(Consumergoods NR)

Skechers Will Pay $40 Million to Settle FTC Charges That It Deceived Consumers with Ads for "Toning Shoes" (2024)

FAQs

Why did the FTC sue the Skechers company? ›

Resistance Runner, Toners, and Tone-ups became available in mid-2010, and retailed for $60 to $100 a pair. The FTC complaint charges that Skechers violated federal law by making deceptive advertising claims, including falsely representing that clinical studies backed up the claims.

Is there a class action lawsuit against Skechers? ›

The Skechers class action settlement also bars the company from misrepresenting any tests, studies or research results regarding toning shoes. To apply for a refund from the Skechers class action lawsuit settlement, you must submit a claim form online at www.SkechersSettlement.com.

What is the controversy with Skechers shape-ups? ›

As part of its efforts to stem overhyped health claims, last year the FTC alleged that Skechers deceptively advertised its toning shoes, including making unfounded claims that its Shape-ups shoes would help people lose weight, and strengthen and tone their buttocks, legs and abdominal muscles.

Why are Skechers bad? ›

Limited to no support in the heel increases instability of the rear foot. Again, providing a less than stable heel strike can cause damage and increase falls risk. Simple foam throughout the shoe offers no stability, particularly in the midsole, making the shoe unsupportive and unstable.

Why does Skechers have a bad reputation? ›

Poor quality materials

However, this multi-international footwear and apparel company — the third-largest footwear brand in the U.S. — is not without its faults. While countless consumers praise Skechers for its comfort, others are turned off by its apparent poor quality and lack of sustainable materials.

Who owns Skechers now? ›

The ownership structure of Skechers USA (SKX) stock is a mix of institutional, retail and individual investors. Approximately 73.55% of the company's stock is owned by Institutional Investors, 1.80% is owned by Insiders and 24.65% is owned by Public Companies and Individual Investors.

Why do podiatrists not recommend Skechers? ›

However, as a podiatrist, I frequently see patients with plantar fasciitis or heel pain linked to wearing Skechers. Their memory foam technology, while cushioned, often lacks the rigidity needed for proper stability and support, leading to overpronation and uneven weight distribution.

Does Skechers refund money? ›

Yes we do! We want you to be completely satisfied with our products, our returns policy is 30 days of receipt where the product are in new, unworn with tags attached and in their original packaging. Can I exchange an item? All online orders returned to our online warehouse will be issued a refund.

Who is behind Skechers? ›

Skechers was founded in 1992 by Robert Greenberg, who had previously founded LA Gear in 1983 (he stepped down as CEO of that company the same year he founded Skechers).

Why do nurses wear Skechers? ›

One nurse that regularly spends 12 hours on her feet at work called these “the only shoes that don't leave me aching.” A second nurse said that these shoes offer “all the support” they need and that they would “definitely recommend [the shoes] to other nurses!” And yet another nurse who works 13-hour shifts called the ...

Do Skecher Shape Up really work? ›

Studies show there are no proven benefits of shape-up shoes and using this footwear can increase your risk of fall accidents and injuries during exercise.

Do people still wear Skechers? ›

“While more millennials and Gen Z are buying Skechers, older generations of consumers can largely be credited with the company's evolving reputation in casual footwear. Skechers preference share among adults 55 or older was around three times higher than younger customers in 2022, according to Cowen's study.”

Are Skechers made in China? ›

So now you know what Skechers are made out of, where are Skechers made? They're actually manufactured in a variety of factories, mainly in China and Vietnam. Skechers have long standing relationships with these factories which provides continuity and reliability.

Which is better Nike or Skechers? ›

Choosing between Skechers and Nike ultimately depends on your specific needs and preferences. Skechers shines in comfort and affordability, while Nike is synonymous with high-performance athletic footwear. Consider your priorities, whether it's style, comfort, or athletic performance, and make your choice accordingly.

Why does the FTC sue? ›

Every year the FTC brings hundreds of cases against individuals and companies for violating consumer protection and competition laws that the agency enforces. These cases can involve fraud, scams, identity theft, false advertising, privacy violations, anti-competitive behavior and more.

What shoe company did Nike sue? ›

April 29 (Reuters) - Nike (NKE. N) , opens new tab has settled its lawsuit accusing Japanese fashion brand A Bathing Ape, also known as BAPE, of unlawfully copying the footwear giant's famous sneaker designs, according to a filing in New York federal court on Monday.

Why did Skechers stock drop? ›

Skechers USA Inc. gave an earnings and sales forecast that fell below estimates as its wholesale business lags, offsetting growth of its direct-to-consumer revenue.

How much debt does Skechers have? ›

Skechers U.S.A has a total shareholder equity of $4.6B and total debt of $346.3M, which brings its debt-to-equity ratio to 7.6%. Its total assets and total liabilities are $7.6B and $3.0B respectively.

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